Kazan (Volga region) Federal University, KFU
KAZAN
FEDERAL UNIVERSITY
 
QUALITY OF BANKING SERVICES AS A TOOL FOR BUILDING “BANK − REAL SECTOR” EFFECTIVE BUSINESS MODELS
Form of presentationArticles in international journals and collections
Year of publication2014
  • Bikchantaeva Daniya Kamalovna, author
  • Ikhsanova Liliana Renatovna, author
  • Selivanova Kseniya Markovna, author
  • Bibliographic description in the original language Liliana Ikhsanova, Ksenia Lurie, Daniya Bikchantaeva Quality of banking services as a tool for building “Bank − Real sector” effective business models//Investment Management and Financial Innovations, Volume 11, Issue 4, 2014, pp.30-37
    Annotation The article describes the quality of banking services of Russian credit organizations. In this study the quality means the possibility of banks to meet the needs of the real economy. Quality is an instrument of effective interaction, which refers to the possibility of long-term financing of the real economy while maintaining the profitability of the banking sector. In the study the analysis of credit institutions was done and the basic business model of interaction between banking and real sectors in Russia was described. As the result of the analysis, the level of service quality was revealed.
    Keywords the quality of banking services, the interaction of banking and real sectors of economy, business models.
    The name of the journal Investment Management and Financial Innovations
    Please use this ID to quote from or refer to the card https://repository.kpfu.ru/eng/?p_id=91430&p_lang=2

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