Kazan (Volga region) Federal University, KFU
KAZAN
FEDERAL UNIVERSITY
 
THE APPLYING OF QFD-ANALYSIS TO INCREASE PATIENT SATISFACTION IN HELTHCARE ORGANISATIONS [LA APLICACI?N DE QFD-ANALYSIS PARA AUMENTAR LA SATISFACCI?N DEL PACIENTE EN LAS ORGANIZACIONES SANITARIAS]
Form of presentationArticles in international journals and collections
Year of publication2020
Языканглийский
  • Demyanova Olga Vladimirovna, author
  • Pugacheva Mariya Aleksandrovna, author
  • Bibliographic description in the original language Nikolaeva A, Demyanova O, Pugacheva M., The applying of QFD-analysis to increase patient satisfaction in helthcare organisations [La aplicaci?n de QFD-analysis para aumentar la satisfacci?n del paciente en las organizaciones sanitarias]//Archivos Venezolanos de Farmacologia y Terapeutica. - 2020. - Vol.39, Is.7. - P.859-869.
    Keywords QFD-анализ, качество в медицине, управление качеством, затраты на СМК
    The name of the journal Archivos Venezolanos de Farmacologia y Terapeutica
    URL https://www.scopus.com/inward/record.uri?eid=2-s2.0-85100686977&doi=10.5281%2fzenodo.4424970&partnerID=40&md5=a04184e83917ac0aca5bc9f33bba408f
    Please use this ID to quote from or refer to the card https://repository.kpfu.ru/eng/?p_id=249391&p_lang=2

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