KFU. Card publication. 'Employee Engagement' Management Facilitates the Recovery from Crisis Situations

KAZAN
FEDERAL UNIVERSITY

- RUS
- 中文
- ES

'EMPLOYEE ENGAGEMENT' MANAGEMENT FACILITATES THE RECOVERY FROM CRISIS SITUATIONS

Form of presentation

Articles in international journals and collections

Year of publication

2019

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Authors, employees of KFU

Akhmetshin Elvir Munirovich, author

Bibliographic description in the original language

Akhmetshin, E. M., Ilyina, I. A., Kulibanova, V. V., & Teor, T. R. (2019). 'Employee engagement' management facilitates the recovery from crisis situations. Paper presented at the Proceedings of the 2019 IEEE Communication Strategies in Digital Society Seminar, ComSDS 2019, 50-55. doi:10.1109/COMSDS.2019.8709645

Annotation

In modern information society, the approach to communication interaction is undergoing a transformation. This is due to the digitalization and convergence of information and communication processes. These changes have an impact on the technology of interaction between an enterprise and its stakeholders. In the event of a crisis, qualitatively built interaction is particularly important. The key group of stakeholders is the company's employees. Too many organizations build the management system based on the belief that it is the top managers and managers that have a strong influence on the «company/employee» interaction. However, it is not so. The task of management is to increase employee engagement. The employees involved want their organization to succeed, because they feel that they are connected emotionally, socially and even spiritually, sharing its mission and goals. The modern management considers personnel as the most important and valuable resource used to produce goods and services, which were to be treated correspondingly. The article covers the analysis of the relationship between employee engagement and company's business results. The theoretical basis of the article are the views of Ch. Handy, A. Giddens, J. Fleming, J. Asplund, J.K. Harter, M. Buckingham, C. Coffman, Lev B. and others who made contribution to the employee engagement literature. The authors show that the employees are the key resource in resolving a crisis. The ability of the company's management to demonstrate to employees the understanding of the concerns about their destinies and the ability to mobilize staff to overcome difficulties jointly play an important role in a situation of uncertainty. The article emphasis is put on the important employee engagement instruments as employer brand and internal PR.

Keywords

crisis, employee engagement, organizational outcomes, employer brand, internal PR

The name of the journal

Proceedings of the 2019 IEEE Communication Strategies in Digital Society Seminar, ComSDS 2019

URL

https://www.scopus.com/inward/record.uri?eid=2-s2.0-85066321131&doi=10.1109%2fCOMSDS.2019.8709645&partnerID=40&md5=ffecef3c86f613c8105fc3ddc95716af

Please use this ID to quote from or refer to the card

https://repository.kpfu.ru/eng/?p_id=204665&p_lang=2

Resource files

File name	Size (MB)	Format
F_060.pdf	0,20	pdf	show / download

Full metadata record

Field DC	Value	Language
dc.contributor.author	Akhmetshin Elvir Munirovich	ru_RU
dc.date.accessioned	2019-01-01T00:00:00Z	ru_RU
dc.date.available	2019-01-01T00:00:00Z	ru_RU
dc.date.issued	2019	ru_RU
dc.identifier.citation	Akhmetshin, E. M., Ilyina, I. A., Kulibanova, V. V., & Teor, T. R. (2019). 'Employee engagement' management facilitates the recovery from crisis situations. Paper presented at the Proceedings of the 2019 IEEE Communication Strategies in Digital Society Seminar, ComSDS 2019, 50-55. doi:10.1109/COMSDS.2019.8709645	ru_RU
dc.identifier.uri	https://repository.kpfu.ru/eng/?p_id=204665&p_lang=2	ru_RU
dc.description.abstract	Proceedings of the 2019 IEEE Communication Strategies in Digital Society Seminar, ComSDS 2019	ru_RU
dc.description.abstract	In modern information society, the approach to communication interaction is undergoing a transformation. This is due to the digitalization and convergence of information and communication processes. These changes have an impact on the technology of interaction between an enterprise and its stakeholders. In the event of a crisis, qualitatively built interaction is particularly important. The key group of stakeholders is the company's employees. Too many organizations build the management system based on the belief that it is the top managers and managers that have a strong influence on the «company/employee» interaction. However, it is not so. The task of management is to increase employee engagement. The employees involved want their organization to succeed, because they feel that they are connected emotionally, socially and even spiritually, sharing its mission and goals. The modern management considers personnel as the most important and valuable resource used to produce goods and services, which were to be treated correspondingly. The article covers the analysis of the relationship between employee engagement and company's business results. The theoretical basis of the article are the views of Ch. Handy, A. Giddens, J. Fleming, J. Asplund, J.K. Harter, M. Buckingham, C. Coffman, Lev B. and others who made contribution to the employee engagement literature. The authors show that the employees are the key resource in resolving a crisis. The ability of the company's management to demonstrate to employees the understanding of the concerns about their destinies and the ability to mobilize staff to overcome difficulties jointly play an important role in a situation of uncertainty. The article emphasis is put on the important employee engagement instruments as employer brand and internal PR.	ru_RU
dc.language.iso	ru	ru_RU
dc.subject	crisis	ru_RU
dc.subject	employee engagement	ru_RU
dc.subject	organizational outcomes	ru_RU
dc.subject	employer brand	ru_RU
dc.subject	internal PR	ru_RU
dc.title	'Employee Engagement' Management Facilitates the Recovery from Crisis Situations	ru_RU
dc.type	Articles in international journals and collections	ru_RU