KFU. Card publication. Analysis and assessment of quality of medical services in conditions of digital transformation

KAZAN
FEDERAL UNIVERSITY

- RUS
- 中文
- ES

ANALYSIS AND ASSESSMENT OF QUALITY OF MEDICAL SERVICES IN CONDITIONS OF DIGITAL TRANSFORMATION

Form of presentation

Articles in international journals and collections

Year of publication

2020

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Authors, employees of KFU

Akhmetshin Renat Maksutovich, author

Martynova Olga Vyacheslavovna, author

Novikova Elena Nikolaevna, author

Rolbina Elena Sergeevna, author

Sharafutdinova Natalya Sergeevna, author

Bibliographic description in the original language

Rolbina E.S, Novikova E.N, Martynova O.V, Sharafutdinova N.S, Analysis and assessment of quality of medical services in conditions of digital transformation//Advances in Intelligent Systems and Computing. - 2020. - Vol.908, Is.. - P.693-702.

Keywords

Consumer loyalty,Customer service satisfaction, digitalization of healthcare,Electronic service,Service quality assessment

The name of the journal

Advances in Intelligent Systems and Computing

URL

https://www.scopus.com/inward/record.uri?eid=2-s2.0-85062259638&doi=10.1007%2f978-3-030-11367-4_67&partnerID=40&md5=33ba809e371059ae18048af717d2ab94

Please use this ID to quote from or refer to the card

https://repository.kpfu.ru/eng/?p_id=198280&p_lang=2

Full metadata record

Field DC	Value	Language
dc.contributor.author	Akhmetshin Renat Maksutovich	ru_RU
dc.contributor.author	Martynova Olga Vyacheslavovna	ru_RU
dc.contributor.author	Novikova Elena Nikolaevna	ru_RU
dc.contributor.author	Rolbina Elena Sergeevna	ru_RU
dc.contributor.author	Sharafutdinova Natalya Sergeevna	ru_RU
dc.date.accessioned	2020-01-01T00:00:00Z	ru_RU
dc.date.available	2020-01-01T00:00:00Z	ru_RU
dc.date.issued	2020	ru_RU
dc.identifier.citation	Rolbina E.S, Novikova E.N, Martynova O.V, Sharafutdinova N.S, Analysis and assessment of quality of medical services in conditions of digital transformation//Advances in Intelligent Systems and Computing. - 2020. - Vol.908, Is.. - P.693-702.	ru_RU
dc.identifier.uri	https://repository.kpfu.ru/eng/?p_id=198280&p_lang=2	ru_RU
dc.description.abstract	Advances in Intelligent Systems and Computing	ru_RU
dc.language.iso	ru	ru_RU
dc.subject	Consumer loyalty	ru_RU
dc.subject	Customer service satisfaction	ru_RU
dc.subject	digitalization of healthcare	ru_RU
dc.subject	Electronic service	ru_RU
dc.subject	Service quality assessment	ru_RU
dc.title	Analysis and assessment of quality of medical services in conditions of digital transformation	ru_RU
dc.type	Articles in international journals and collections	ru_RU