Kazan (Volga region) Federal University, KFU
KAZAN
FEDERAL UNIVERSITY
 
COACHING AS A CONFLICT RESOLUTION TECHNOLOGY IN ORGANIZATIONS
Form of presentationArticles in international journals and collections
Year of publication2018
Языкрусский
  • Zalyaev Rustem Ilkhamovich, author
  • Ivanov Radmir Vladimirovich, author
  • Mavrin Oleg Viktorovich, author
  • Bibliographic description in the original language Radmir V. Ivanov, Rustem I. Zalyaev, Oleg V. Mavrin. Coaching as a conflict resolution technology in organizations // Amazonia Investiga. Vol. 7 Núm. 14 (2018). 362-367
    Annotation The paper is devoted to the analysis of conflicts by the example of a particular organization. It gives a general description of the organization and examines the prevailing types of conflicts arising within its framework, suggests possible ways of resolving conflicts in the organization under analysis, with the main focus on coaching analysis as the most effective way to resolve conflicts in this organization. Within the framework of this study, coaching was considered as a way of resolving conflicts in the organization by the example of Grand Hotel Kazan LLC. The “Grand Hotel Kazan” is a modern 17-storey complex having full infrastructure complex. The most common type of conflicts in this organization are conflicts of interaction with clients, therefore this study is devoted to the analysis of their specifics. Since conflict situations in the hotel can be solved from the point of view of different sciences: psychology, sociology, conflictology, or management, there can be many opti
    Keywords coaching, management, conflict resolution, organization.
    The name of the journal AMAZONIA INVESTIGA
    URL https://www.amazoniainvestiga.info/index.php/amazonia-investiga/article/view/939/993
    Please use this ID to quote from or refer to the card https://repository.kpfu.ru/eng/?p_id=187137&p_lang=2
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