KFU. Card publication. THE STUDY OF CONSUMER LOYALTY SERVICES

KAZAN
FEDERAL UNIVERSITY

- RUS
- 中文
- ES

THE STUDY OF CONSUMER LOYALTY SERVICES

Form of presentation

Articles in international journals and collections

Year of publication

2017

Язык

английский

Authors, employees of KFU

Novikova Elena Nikolaevna, author

Sharafutdinova Natalya Sergeevna, author

Bibliographic description in the original language

Rolbina Elena S., Novikova Elena N., Sharafutdinova Natalya S., THE STUDY OF CONSUMER LOYALTY SERVICES//AD ALTA-JOURNAL OF INTERDISCIPLINARY RESEARCH. - 2017. - Vol.7, Is.2. - P.248-253.

Keywords

customer loyalty, quality of medical services, customer satisfaction, Net Promoter Score

The name of the journal

AD ALTA-JOURNAL OF INTERDISCIPLINARY RESEARCH

URL

http://www.magnanimitas.cz/ADALTA/070202/papers/72.pdf

Please use this ID to quote from or refer to the card

https://repository.kpfu.ru/eng/?p_id=173499&p_lang=2

Full metadata record

Field DC	Value	Language
dc.contributor.author	Novikova Elena Nikolaevna	ru_RU
dc.contributor.author	Sharafutdinova Natalya Sergeevna	ru_RU
dc.date.accessioned	2017-01-01T00:00:00Z	ru_RU
dc.date.available	2017-01-01T00:00:00Z	ru_RU
dc.date.issued	2017	ru_RU
dc.identifier.citation	Rolbina Elena S., Novikova Elena N., Sharafutdinova Natalya S., THE STUDY OF CONSUMER LOYALTY SERVICES//AD ALTA-JOURNAL OF INTERDISCIPLINARY RESEARCH. - 2017. - Vol.7, Is.2. - P.248-253.	ru_RU
dc.identifier.uri	https://repository.kpfu.ru/eng/?p_id=173499&p_lang=2	ru_RU
dc.description.abstract	AD ALTA-JOURNAL OF INTERDISCIPLINARY RESEARCH	ru_RU
dc.language.iso	ru	ru_RU
dc.subject	customer loyalty	ru_RU
dc.subject	quality of medical services	ru_RU
dc.subject	customer satisfaction	ru_RU
dc.subject	Net Promoter Score	ru_RU
dc.title	THE STUDY OF CONSUMER LOYALTY SERVICES	ru_RU
dc.type	Articles in international journals and collections	ru_RU