KFU. Card publication. Improving the system of warranty service of trucks in foreign markets

KAZAN
FEDERAL UNIVERSITY

- RUS
- 中文
- ES

IMPROVING THE SYSTEM OF WARRANTY SERVICE OF TRUCKS IN FOREIGN MARKETS

Form of presentation

Articles in international journals and collections

Year of publication

2015

Язык

английский

Authors, employees of KFU

Makarova Irina Viktorovna, author

Bibliographic description in the original language

Makarova I, Khabibullin R, Belyaev E, Improving the system of warranty service of trucks in foreign markets//Transport Problems. - 2015. - Vol.10, Is.1. - P.63-78.

Annotation

The article is devoted to the practical methods development of improving one of the ways to ensure the health of trucks in the system warranty. Methodology is aimed at optimizing the processes of formation of warranty spare parts kits during the implementation of KAMAZ trucks in foreign markets. The example is given to demonstrate the importance of different factors in the formation of the warranty set for different regions. The algorithm was developed to assess the qualitative composition formed warranty package that will optimize the planning and organization of activity centers to improve operational reliability of commercial trucks. A basis for acceptance of the scientifically-proved decisions is the statistical data analysis of requests monitoring that allows organizing duly replacement of parts with expired service life, and also promotes customer servicing quality improvement and reliability of trucks by prevention of its failures.

Keywords

Forecasting of failures, Reliability of trucks, The analysis of claims

The name of the journal

Transport Problems

URL

http://www.scopus.com/inward/record.url?eid=2-s2.0-84926674179&partnerID=40&md5=0e036e06f2fce2610ed0bc70c81ebd86

Please use this ID to quote from or refer to the card

https://repository.kpfu.ru/eng/?p_id=152020&p_lang=2

Full metadata record

Field DC	Value	Language
dc.contributor.author	Makarova Irina Viktorovna	ru_RU
dc.date.accessioned	2015-01-01T00:00:00Z	ru_RU
dc.date.available	2015-01-01T00:00:00Z	ru_RU
dc.date.issued	2015	ru_RU
dc.identifier.citation	Makarova I, Khabibullin R, Belyaev E, Improving the system of warranty service of trucks in foreign markets//Transport Problems. - 2015. - Vol.10, Is.1. - P.63-78.	ru_RU
dc.identifier.uri	https://repository.kpfu.ru/eng/?p_id=152020&p_lang=2	ru_RU
dc.description.abstract	Transport Problems	ru_RU
dc.description.abstract	The article is devoted to the practical methods development of improving one of the ways to ensure the health of trucks in the system warranty. Methodology is aimed at optimizing the processes of formation of warranty spare parts kits during the implementation of KAMAZ trucks in foreign markets. The example is given to demonstrate the importance of different factors in the formation of the warranty set for different regions. The algorithm was developed to assess the qualitative composition formed warranty package that will optimize the planning and organization of activity centers to improve operational reliability of commercial trucks. A basis for acceptance of the scientifically-proved decisions is the statistical data analysis of requests monitoring that allows organizing duly replacement of parts with expired service life, and also promotes customer servicing quality improvement and reliability of trucks by prevention of its failures.	ru_RU
dc.language.iso	ru	ru_RU
dc.subject	Forecasting of failures	ru_RU
dc.subject	Reliability of trucks	ru_RU
dc.subject	The analysis of claims	ru_RU
dc.title	Improving the system of warranty service of trucks in foreign markets	ru_RU
dc.type	Articles in international journals and collections	ru_RU